Frequently Asked Question
Where i can download the template after the payment?
When you have completed your payment you will receive a invoice representing your transaction, after that with your user credentials you can log in to your my account and locate the particular template and download it .If you have any issues just email to support@caxid.com
When purchasing a template whether i have to register compulsorily?
Yes you register an account with us so in future you can just login and purchase our templates
What do the template package contains ?
The template package contains Skins i.e themes, PSD files , readme.txt files
Would i receive instructions to install the template?
Yes you will have instruction to install the template if you need further help please contact support@caxid.com
How i can pay money and what payment types you support ?
We currently support paypal and credit card
Can i order a custom template?
Yes, you can Order a custom templates by filling our form with your required details
I have purchased Cs-Cart template V2.1.2 can i use the same template for Cscart v 2.1.3?
No you cant use it .You have to upgrade your theme files .To do this please contact support@caxid.com We will charge an minimal fee for this upgrade because we offer templates in cheap rate
Can i resell your templates ?
No you are not supposed to resell our templates
Can I remove the footer links in free templates ?
Yes you can remove the footer links but a link to us would be appreciable
Do you offer partner solutions?
Yes we provide partner solutions for more information please contact support@caxid.com
